What is a Patient-Centered Medical Home?

The Patient-Centered Medical Home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between people and their clinical care teams. Research shows that they improve the quality of the care provided, improve the patient experience and improve staff satisfaction while reducing health care costs.

Patient-Centered Medical Homes are driving some of the most important reforms in healthcare delivery today. A growing body of scientific evidence shows that PCMHs are saving money by reducing hospital and emergency department visits, mitigating health disparities, and improving patient outcomes.

In addition to benefitting patient care, the PCMH model has tangible benefits to practices and their staffs. Practices can align with where health care and payers are headed, and clinicians can see benefits like enhanced reimbursement, MOC credit, and the ability to better focus on patient care.

  • Patients get better access through expanded hours.
  • Patients get help understanding treatment options and are a partner in decisions about your care.
  • Patients have better access through expanded hours and the web.
  • Providers work in teams to prevent problems and manage chronic conditions to keep you healthy.
  • The result is better quality and fewer costly trips to emergency rooms and hospitals.

Benefits for patients:

Stay healthy- Patients who are treated in PCMHs tend to receive preventive services and screenings at a higher rate than patients who are not in PCMHs, helping them stay healthy.

Better communication- Communication with patients and their families/caregivers is a core concept of the PCMH model, which also emphasizes enhanced patient access to clinical advice and medical records.

Better management of chronic conditions– According to research, PCMHs are especially helpful for patients with complex chronic conditions.

Have a better experience- When medical home attributes are described to people, they say it is the type of care they want to receive.